Enter the garage by the side door then you can open the main door using the internal handle.
Up and over garage door won t stay open.
Why won t the door stay open on its own.
When investigating the issue look for items inside the garage that could be obstructing the door.
Release your hold on the door and see if it stays up all the way.
The most common reason as to why a garage door won t stay closed is that the limit settings are off.
Ideally the door should slowly float up from this point.
You can continue to use the door this way until you have the lock and or handle.
These steps are usually quick simple and usually get to the bottom of your basic keypad issues.
Don t worry this is perfectly repairable.
Slowly close your door about halfway and release it.
When the door is lowered the spring winds up tightly creating a pulling force that helps lift the door up when you next open it.
The main reason for this is that the springs aren t holding as they should you will need to have your springs adjusted to give your garage the ability to hold the weight of the door.
Over time torsion springs wear out and break making the door.
This page should help you troubleshoot your garage door problems.
The door won t stay open.
While many problems that keep the door from opening are caused by broken springs a lot of other parts could be keeping your door from functioning properly.
If the latter then it has probably become detached from the release mechanism so the door will not unlatch from the outside.
Is your up and over garage door slipping or drooping when you open it or is it just not staying open at all.
Adjusting the limit travel setting.
If that doesn t work follow the reprogramming instructions located on the door to your keypad or in the user manual.
One of the more difficult problems for do it yourselfers to diagnose is a worn cable pulley on an extension spring door.
The door frame and door are tilted and the unbalanced weight of the door causes the door to close on its own.
The door in question may not be plumb because its hinges and frame were improperly installed.
If you can t find any obvious obstructions or have done what you can but the door still won t open properly give us a call and one of our friendly team will be happy to take a look.
There can be a few reasons as to why your garage door won t stay closed and by doing some snooping and checking a few parts of the garage door system you ll be able to see what s really going on.
In either of the above cases you will probably be able to open the door from the inside because the mechanism incorporates an internal handle that operates independently of the exterior handle.
Having a door which won t stay open or which droops when at the height of its lift can be troublesome.